Below you'll find a few words from Maui Fire & Flood DKI customers. Want to review us? Please visit us at Google+, Angie's List, or send us an email here!
"Just wanted to say a few words about the experience we had using Maui Fire and Flood. When you have a leak as we did you are always at your worst. Stressed out, not sure what to do, who to call, what it’s going to cost you etc. Fortunately for us Maui Fire was recommend to us. AJ came in and took control of the clean up. Which is very important because that’s what you see. Assured us he knew the right things to do to clean and dry the whole area. Which he did. James arrived and assessed the situation and estimated the damage and the repair. His assessments were accurate and in line with our insurance company. Bill and his crew came to do the rebuild. Even when we had a scheduling problem he was very accommodating. His entire crew was first class. From painters to wall board guys to the cabinet repair crew. They took a lot of pressure off us and did a first class job.
"Wendy MacDonald, noted Wailea Hypnotherapist from SpecTrum SolutionZ Inc. suffered a water loss while traveling. She came back to her home as a "dried up mess". Luckily, her friend Doris Prockett from Aloha Limousines told her who to call to get things fixed right. Here's Wendy's story complete with before and after pictures."
SpecTrum SolutionZ Inc.
"When we had water damage to our kitchen from a leaking refrigerator, Maui Fire & Flood came to our rescue ~ Big Time. We had warpage and damage to our wood flooring and mold damage. The team at Maui Fire & Flood worked with us and in conjunction with our insurance company to get started right away. AJ coordinated the mitigation phase, and James organized the reconstruction phase. Since we were off island, James did a superb job of coordinating this phase with our property manager, Mitch Owan of M&D Flooring who also did a superb job. On top of this, James was so kind, professional and empathetic to our challenging situation. We cannot express our gratitude with the quality of their work which involved drying the warped wood floors, sealing off the entire kitchen, pulling the cabinets to treat the mold. James also had a special crew come in afterwards to out everything back in place and clean everything up. By the way, they finished all the repairs on time, so when we returned, all repairs and reconstruction were done. You would hardly know any damage had occurred ~ this is how excellent their work was. We would highly recommend Maui Fire & Flood to anyone needing their superb services.
~ Dr. and Mrs. Wendell P."
"Could not let a job completion go by without commending your staff that worked on the mold mitigation and restoration in our home. Having recently remodeled our kitchen and not having the use of it for months, then having to discover serious water and mold damage, was to say the least, a frustrating situation to find ourselves in. The thought of having more disruption and inconvenience was not something we were looking forward to.
However, your company provided such great personnel who displayed professionalism, courtesy, and expertise. AJ and his men were superb as was Kevin and his crew. Trying to balance a job well done in the least amount of time to avoid further stress on the homeowner is a challenge within itself, let alone all the organizing and communicating that is required. Please thank them for a job well done, for always responding to our calls and for being such courteous and respectful individuals."
Larry & Denise Prosser
"We wanted to take a moment to thank each and every one of you for the fantastic job you did for us.
We had a sewage flood, which in our world was a disaster as it happened while we were 5,000 miles away. Your response time, thoroughness, team work, and overall impressive coordination really made the project seamless and stress free for us. From the start of the necessary microbial clean up to our holiday house guests arriving - you did it all in 10 days! Thank you especially for working with us under this kind of time line. And, your billing process was likewise efficient, accurate, and detailed. Go team!"
Keith and Melanie Bailey
"Happy tenants give accolades to Maui Fire & Flood after an upstairs flood. They came home to water pouring down their driveway."
"We were very impressed with the quality of service we received from Maui Fire & Flood. They were extremely responsive to our emergency situation and worked quickly to minimize damage to our home. Their attention to detail, the quality of workmanship, and the sophistication of the tools and technology used by Maui Fire & Flood assured us that we were getting the very best service possible.
From start to finish, they took care of every aspect of restoration and clean-up efficiently and professionally. Maui Fire & Flood made the hard part of dealing with an emergency situation a lot easier for us. We recommend them highly."
Mick & Cindy McCaffrey
"We had major water damage from the condo above us and your company was contracted to do the repair work. Ben was the young man who did most of the work in our condo. We had quite a few conversations with Ben to work out some of the repair/replacement questions.
We were quite impressed working with Ben. If we received his voicemail when calling him, he generally returned our call within minutes. His communications skills are excellent. He worked really hard on our project and showed a great deal of consideration and caring about the job. His work was excellent. We want to commend him to you and let you know we were very pleased working with him and things turned out great. We were able to see the work on a recent visit to Maui. Thanks for having such a great employee."
Dianne and David Tatro
Kahana Reef, Maui
"We have had the pleasure of knowing and working with Steve for the last year, and it is without reservation that we recommend his services to anyone needing fire or flood relief. His guidance is unparalleled when it comes to quickly and efficiently rectifying flood, mold and other disasters.
As both a Homeowner and a custom home Builder, we had the opportunity to use Steve’s services on our own home. We had an equipment failure, which caused a leak in our air conditioning assembly. Our new wood floor buckled. First we called another company and they did their best to dry out our floor. After it was dry, our wood floor Contractor re-finished our floor. They moved all our furniture back into the house and we thought all was good…until the floor buckled again. That is when we discovered Steve."